Frequently Asked Questions

How long until my order arrives?
I bought more items but only one arrived, where are the others?
How can I track my order?
Do all of your items have real gemstones in them?
Which countries do you ship to?
My item arrived but I don't like it. Can I get a refund?
My ring doesn't fit, can I exchange it for a different size?
Do you sell my details to any other companies?
Will you have access to my bank details?